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  • Introduction
  • Values
  • Product
    • Weekly Product Meeting
    • Development Process
    • Writing Specs
    • Fast-Track Changes
    • Technology Stack
    • Checklist for New Features
    • Translation
    • Environments
    • Testing
    • Monitoring
  • Growth
    • The Importance of Customers
    • Copywriting
    • Ideal Customer Profile
    • Value Proposition
    • Sales Funnel
      • Introduction
      • Discovery Calls
      • Demos
      • Conversion Rates
    • Website
      • Website Sitemap
      • SEO
      • Product Screenshots
    • Partner Program
    • Rewards Program
    • Customer Logos
    • Competitor Benchmarking
    • Writing Cold Emails
  • Customer Success
    • Product Analytics
    • Reported Issues
    • Admin Backend
    • Stripe Management
    • Extending Free Trials
    • Writing Documentation
    • Feature List
  • People
    • Hiring
    • Onboarding
    • Offboarding
    • Employee Stock Option Programme
  • Operations
    • Writing SOPs
    • Free Cash Flow Tracking
    • Banking
  • Brand Assets
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Values

Nothing meaningful was ever accomplished in the short term.

These values are our directional signposts. They are not dogma, but they guide us in our day-to-day decision-making. If we break them from time to time, that's fine, as long as it's a deliberate choice with a rational foundation.

  1. Simplicity — Anyone can make things complex. We strive to make things as simple as they should be, but no simpler.

  2. Long-Term Thinking — We make decisions based on the long term — even if that means hard work or difficult choices.

  3. Clarity — We prioritize ideas that are easy to understand and convey to anyone.

  4. Attention to Detail — The small things are the big things. We take pride in our attention to detail.

  5. Customer Obsession —We don't have investors, so we must have an incredible focus on our customers.

  6. Deep Work — We value collaboration, but we know that quality requires time working alone, deeply.

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Last updated 1 year ago

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